Love Your Team, Love Your Clients

Track: Operations

Session Number: 1
Date: Mon, Jun 3rd, 2019
Time: 11:15 AM - 12:00 PM

Description:

Attracting and hiring the right talent, growing team members personally and professionally, and creating a family-like environment in your organization is crucial, whether you are well oiled and established or just beginning. Learn about honing in on your team identity and recruiting and interviewing techniques, including questions to ensure your new-hire will thrive in your company culture, that will lead to the most amazing and aligned client experience. Examine how you can collect feedback from your team and spark innovation as a way to build culture.
Session Type: Mainstage

Learning Objective #1: Innovation
Learning Objective #2: Culture
Intended Audience Level: Essentials, Intermediate, Advanced
Session Type: Mainstage

Learning Objective #1: Innovation
Learning Objective #2: Culture
Intended Audience Level: Essentials, Intermediate, Advanced

Speakers

Primary Presenter
Christina Fair
VP of Client Experience & Mousetrap
Rocket Fiber LLC